What happens to my feedback?

    We review and analyse all feedback we receive, along with advice from technical experts and other relevant evidence. 

    Public feedback comes from a range of sources. These may include: 

    • online feedback, ideas and comments  via AK Have Your Say
    • emails and letters 
    • social media posts 
    • comments made at public meetings. 

    For each individual project we clarify up front: 

    • who will make the decision 
    • what can or can't be changed 
    • what other sources of information we will consider 
    • what the timelines are for reporting and decision-making. 

    Summary report 

    Once we have analysed all feedback and other relevant information, we provide a summary report of key findings to decision makers. This report may include a copy of the feedback received. We make a copy of the decision and report available for anyone to see. If you would like more information about why the decision was made, you have a right to ask for it. We will publish the reports as soon as they are available. 

    If you give us your contact details, we may also send you an update by email.


    Once we make a decision, we will publish the outcome on this website. We may also let you know by email.