Wai Horotiu Queen Street Project

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About the Wai Horotiu Queen Street Project

The City Centre Masterplan is our 20-year vision that sets the direction for transforming the heart of our city and waterfront, creating a thriving, liveable and connected place that is distinctly Tāmaki Makaurau.

The revitalisation of the Wai Horotiu Queen Street Valley into a more people focussed place, is part of that vision. To move towards this, we are shaping Queen Street into a vibrant, user friendly street environment that people want to spend time in.

Between 10 January and November 2022 the Wai Horotiu Queen Street project is delivering improvements to Queen Street. This work has been informed by a wide range of community members, who we have been engaging with since the beginning of this project. We would like to thank all Aucklanders who have participated in this feedback process.

Our latest consultation conducted in September 2022 had over 460 responses and provided us with some important information to shape our thinking for Queen Street. Click here to find out more about the results of this consultation.

The main features of the design are:

  • Substantially wider paths, giving people who are walking – and also slower bike and scooter riders - designated spaces to help ensure they co-exist safely. The extended footpath will mean that the traffic lanes will be reduced to one lane in each direction, except at the southern end where additional lanes are required to help the network function well. Find out more about how we have worked with specialists to ensure this multi-use path operates smoothly and safely.

  • Planters filled with native plants creating a distinctly green feel along the street. Variation in the shape and materiality of planters will bring both consistency and textural variety to the streetscape.


Image: Artists impression of the multi-use path at a birds eye view

Reducing traffic on Queen Street

Over time Queen Street will become a low emission, vibrant pedestrian-priority walking and shopping street, and a quality transit corridor, as outlined by the City Centre Masterplan. To move us towards that, the Wai Horotiu Queen Street project has introduced some initiatives to reduce general traffic on Queen Street.

These include:

  • Using a new type of vehicle-zone called an Essential Vehicle Area (EVA), only buses, motorcycles, mopeds, bicycles, goods vehicles and emergency service vehicles will be allowed to use Queen Street between Wellesley and Wakefield streets from 3 July 2022. The EVA will change the way we move through Queen Street and substantially reduce congestion, air and noise pollution, making it safer for pedestrians and micro-mobility users.
  • Prioritising loading and servicing activities by removing general parking on Queen Street between Customs Street and Mayoral Drive. Queen Street offers only loading and servicing spaces along the length of the project area with P30 mobility parking around the arts precinct.
  • Putting in place a peak hour bus lane (4pm-7pm), heading north, between Shortland Street and Customs Street.

To find out more visit the betterway website.

Construction programme for 2022

John Fillmore Contracting Limited (JFC) is carrying out the streetscape work with us. JFC are experienced in the delivery of complex streetscape projects in the city centre and carried out the work earlier in the year between Shortland Street and Customs Street.

The construction is largely above-ground and low level fencing will be used to maintain sight lines throughout the street. The fencing will be around the work zones which will be located on the outer edge of the footpath and carriageway, preserving pedestrian space and easy access to shops, homes, businesses, and laneways throughout construction.

A Stakeholder Liaison Manager, Cherie Armer, has been appointed by JFC and liaise with and assist local businesses, residents and community members during the project. You can contact her on cherie.armer@jfcltd.co.nz or 021 420 108.

To receive our regular newsletter updates you can email us at queenstproject@aucklandcouncil.govt.nz.

By using this platform, you have agreed to Auckland Council’s Privacy Policy. Your feedback will be published in Auckland Council reports and online. All other personal details will remain private. For more information, see Is my privacy protected?

About the Wai Horotiu Queen Street Project

The City Centre Masterplan is our 20-year vision that sets the direction for transforming the heart of our city and waterfront, creating a thriving, liveable and connected place that is distinctly Tāmaki Makaurau.

The revitalisation of the Wai Horotiu Queen Street Valley into a more people focussed place, is part of that vision. To move towards this, we are shaping Queen Street into a vibrant, user friendly street environment that people want to spend time in.

Between 10 January and November 2022 the Wai Horotiu Queen Street project is delivering improvements to Queen Street. This work has been informed by a wide range of community members, who we have been engaging with since the beginning of this project. We would like to thank all Aucklanders who have participated in this feedback process.

Our latest consultation conducted in September 2022 had over 460 responses and provided us with some important information to shape our thinking for Queen Street. Click here to find out more about the results of this consultation.

The main features of the design are:

  • Substantially wider paths, giving people who are walking – and also slower bike and scooter riders - designated spaces to help ensure they co-exist safely. The extended footpath will mean that the traffic lanes will be reduced to one lane in each direction, except at the southern end where additional lanes are required to help the network function well. Find out more about how we have worked with specialists to ensure this multi-use path operates smoothly and safely.

  • Planters filled with native plants creating a distinctly green feel along the street. Variation in the shape and materiality of planters will bring both consistency and textural variety to the streetscape.


Image: Artists impression of the multi-use path at a birds eye view

Reducing traffic on Queen Street

Over time Queen Street will become a low emission, vibrant pedestrian-priority walking and shopping street, and a quality transit corridor, as outlined by the City Centre Masterplan. To move us towards that, the Wai Horotiu Queen Street project has introduced some initiatives to reduce general traffic on Queen Street.

These include:

  • Using a new type of vehicle-zone called an Essential Vehicle Area (EVA), only buses, motorcycles, mopeds, bicycles, goods vehicles and emergency service vehicles will be allowed to use Queen Street between Wellesley and Wakefield streets from 3 July 2022. The EVA will change the way we move through Queen Street and substantially reduce congestion, air and noise pollution, making it safer for pedestrians and micro-mobility users.
  • Prioritising loading and servicing activities by removing general parking on Queen Street between Customs Street and Mayoral Drive. Queen Street offers only loading and servicing spaces along the length of the project area with P30 mobility parking around the arts precinct.
  • Putting in place a peak hour bus lane (4pm-7pm), heading north, between Shortland Street and Customs Street.

To find out more visit the betterway website.

Construction programme for 2022

John Fillmore Contracting Limited (JFC) is carrying out the streetscape work with us. JFC are experienced in the delivery of complex streetscape projects in the city centre and carried out the work earlier in the year between Shortland Street and Customs Street.

The construction is largely above-ground and low level fencing will be used to maintain sight lines throughout the street. The fencing will be around the work zones which will be located on the outer edge of the footpath and carriageway, preserving pedestrian space and easy access to shops, homes, businesses, and laneways throughout construction.

A Stakeholder Liaison Manager, Cherie Armer, has been appointed by JFC and liaise with and assist local businesses, residents and community members during the project. You can contact her on cherie.armer@jfcltd.co.nz or 021 420 108.

To receive our regular newsletter updates you can email us at queenstproject@aucklandcouncil.govt.nz.

By using this platform, you have agreed to Auckland Council’s Privacy Policy. Your feedback will be published in Auckland Council reports and online. All other personal details will remain private. For more information, see Is my privacy protected?

  • Consultation Results & Design Information

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    Our latest consultation conducted in September 2021 had over 460 responses and provided us with some important information to shape our thinking for Queen Street. You can read the consultation results report here.

    The proposed transport changes were largely supported during consultation. These refinements have been made based on feedback from Aucklanders:

    • To move towards a people-focused street with no general traffic, there will be no general parking in Queen Street. It will change to 24/7 loading and servicing zones along the length of the project area with P30 mobility parking around the arts precinct.

    • The EVA will be implemented with 24/7 operating hours. The Essential Vehicles Area (EVA) between Wellesley and Wakefield Streets – with two lanes in each direction – is for buses, motorcycles, delivery and emergency vehicles, cyclists and scooters, but excludes private vehicles.

    • The proposed High St right-turn ban into Victoria St (part of the proposed design) will not proceed at this stage. Instead, a wider piece of work will be undertaken on a coordinated set of changes to better direct traffic away from Queen Street and around the city centre as envisaged by the A4E (Access for Everyone) strategy.

    Design safety features of the multi-use path

    Auckland Council has also engaged with experts in accessibility, placemaking and transport, as part of the Auckland Urban Design Panel peer review process, and with the local community to help ensure the multi-use path operates smoothly and safely.

    Here are some of the features:

    • The multi-use path will be extended to end at Aotea Square.

    • Design improvements have been made to differentiate the footpath and the multi-use path. Colour grading and surface texture will define the bus platforms, pedestrian areas and the multi-use path which is for e-scooters, recreational cyclists and other slow-wheeled apparatus, removing these users from the pedestrian areas.

    • Key crossing points such as bus stops, loading zones and pedestrian crossings will have extra safety measures in place to ensure speeds are low, all users are more aware, and people exercise courteous behaviour. For example, planters will be placed to slow those on wheels and protect pedestrians. Crossing stripes, wayfinding markings and rough stone texture will provide further safety cues.

Page last updated: 23 Jun 2022, 12:24 PM