Service prioritisation

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We need to prioritise operating spending to help manage on-going budget pressures.

We have proposed a set of criteria to be used when making decisions about cost reductions, including those that could reduce, stop or change some services.

We are proposing to implement $15 million of additional permanent cost reductions in the form of efficiency saving and low-priority service reductions across the group in 2023/2024, growing to $30 million per annum from 2024/2025 onwards.

These targets may need to be reviewed if more budget pressures eventuate.

Given the significant cost reductions already achieved and the $90 million per annum savings target already included in our 10-year budget, further reductions on this scale will almost certainly mean we will have to stop, reduce or change some of the services we currently provide.

Our prioritisation would be guided by the Auckland Plan 2050 and the legislated role for the council to promote the social, economic, environmental and cultural well-being of our communities now and for the future.

When considering how and where to make service changes, we propose using the following framework and criteria to guide us.

Once we have worked through this, we would seek further public feedback on any significant changes through future annual budgets processes.

What are the things we must do?

  • These are things:
    • Required by law (including our legal obligations to Māori).
    • Essential services.
  • How we will prioritise:
    • We will do these first.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we should do?

  • These are things which:
    • Deliver on key priorities like climate action, transport, the environment and community development.
  • How we will prioritise:
    • We will do these to the extent that we can afford to.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we could do?

  • These are things which:
    • Mitigate key risks.
    • Provide additional or improved services for our customers and communities.
  • How we will prioritise:
    • Of these, we will do the things that deliver the most value or reduce the most risk.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we won't do?

  • These are things which:
    • Don’t align to key priorities.
    • Don’t deliver value.
    • Can be provided just as well by others.
  • How we will prioritise:
    • We will look to stop doing these.
  • Opportunities to improve value for money:
    • Stop.
    • Phase out.
    • Leave to others.

Note: This table sets out proposed principles and criteria only. There are no actual proposals to make changes to any specific services at this time.

You should know

The "Service prioritisation" information here is an edited version of the Annual Budget 2022/2023 pages.

See page 24 of the Annual Budget 2022/2023 document (PDF 10MB) for complete information.

We need to prioritise operating spending to help manage on-going budget pressures.

We have proposed a set of criteria to be used when making decisions about cost reductions, including those that could reduce, stop or change some services.

We are proposing to implement $15 million of additional permanent cost reductions in the form of efficiency saving and low-priority service reductions across the group in 2023/2024, growing to $30 million per annum from 2024/2025 onwards.

These targets may need to be reviewed if more budget pressures eventuate.

Given the significant cost reductions already achieved and the $90 million per annum savings target already included in our 10-year budget, further reductions on this scale will almost certainly mean we will have to stop, reduce or change some of the services we currently provide.

Our prioritisation would be guided by the Auckland Plan 2050 and the legislated role for the council to promote the social, economic, environmental and cultural well-being of our communities now and for the future.

When considering how and where to make service changes, we propose using the following framework and criteria to guide us.

Once we have worked through this, we would seek further public feedback on any significant changes through future annual budgets processes.

What are the things we must do?

  • These are things:
    • Required by law (including our legal obligations to Māori).
    • Essential services.
  • How we will prioritise:
    • We will do these first.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we should do?

  • These are things which:
    • Deliver on key priorities like climate action, transport, the environment and community development.
  • How we will prioritise:
    • We will do these to the extent that we can afford to.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we could do?

  • These are things which:
    • Mitigate key risks.
    • Provide additional or improved services for our customers and communities.
  • How we will prioritise:
    • Of these, we will do the things that deliver the most value or reduce the most risk.
  • Opportunities to improve value for money:
    • Should we do more / less?
    • Could we do this differently?
    • Can we do this better?
    • Can we partner with someone else to get better outcomes?

What are the things we won't do?

  • These are things which:
    • Don’t align to key priorities.
    • Don’t deliver value.
    • Can be provided just as well by others.
  • How we will prioritise:
    • We will look to stop doing these.
  • Opportunities to improve value for money:
    • Stop.
    • Phase out.
    • Leave to others.

Note: This table sets out proposed principles and criteria only. There are no actual proposals to make changes to any specific services at this time.

You should know

The "Service prioritisation" information here is an edited version of the Annual Budget 2022/2023 pages.

See page 24 of the Annual Budget 2022/2023 document (PDF 10MB) for complete information.

Page last updated: 28 Mar 2022, 06:07 PM