Is my privacy protected?

    We take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

    The personal information that is collected on this website will be held and protected by Auckland Council in accordance with our privacy policy and at our libraries and service centres and with the Privacy Act 1993. The privacy policy explains how we can use and share your personal information in relation to any interaction you have with the council, and how you can access and correct that information. You should familiarise yourself with this policy before using this platform. 

    The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.

    What personal information we collect

    Profile Information

    We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

    Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

    Engagement Information

    The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

    Usage Information

    We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

    How we use the information we collect

    We collect this information in order to:

    • analyse and interpret it to help meet our objectives and obligations;
    • communicate information to you about engagement opportunities, events and other initiatives; and
    • respond to inquiries and otherwise engage with stakeholders.

    External links

    Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.


    While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

    Requesting access or correcting your personal information

    Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

    • to access your personal data and to rectify any inaccuracies within that personal data;
    • to request for the erasure of your personal data residing with us;
    • to request your personal data in portable, machine-readable format; and
    • to withdraw your consent to our processing of their personal data.

    If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

    In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

    Contact Us

    For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on