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Thank you for taking the opportunity to ask us questions about the Annual Budget 2022/2023 consultation.

You could only submit your questions till 5pm on Friday 25 March 2022.

For more information, see our consultation document and supporting information:

To find more about our budget, major projects and to read our annual reports, see Our finances.

For information about our costs and staffing levels, remuneration and Value for money review programme, see Performance and transparency.

Thank you for taking the opportunity to ask us questions about the Annual Budget 2022/2023 consultation.

You could only submit your questions till 5pm on Friday 25 March 2022.

For more information, see our consultation document and supporting information:

To find more about our budget, major projects and to read our annual reports, see Our finances.

For information about our costs and staffing levels, remuneration and Value for money review programme, see Performance and transparency.

CLOSED: This discussion has concluded.
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    I received a letter from Akl Council dated 28/2/22 to inform me of waste management targeted rates and how these will apply to multi-SUIPs residential properties with less than ten SUIPs. It had no name nor signatory, just: Yours sincerely, 'Auckland Council'. So I phoned Akl Council, spent 1 hour talking with someone on the 'rubbish/ refuse' line, they told me all of Akl will be changing to tag pay as you go if the new proposals go ahead (I read here the Council proposes the opposite?) but they had no knowledge of my letter. So I phoned the rates line. After 30 minutes, and the person speaking with her senior, and locating and reading the letter on their end, she said they could not understand the letter I had received (!) so suggested I send my query to this website. Hence re the letter, what are the "council's regional waste initiatives"? I currently pay $142.70 waste management base service. For 2023/24 will i pay 2 of these charges, or as long as i remain the owner only continue to pay the one base service fee? The property is in the former ACC region and divided into 2 x one bedroom units. One waste management base and standard refuse service paid currently (as the 1 refuse bin shared).

    Maer asked 3 months ago

    Thank you for your question on the waste management targeted rate. We are currently consulting the public on a proposal to change the way the targeted rate is applied to properties containing more than one SUIP. SUIP means separately used or inhabited part of a rating unit, such as a minor dwelling or the main house. Specifically, we are proposing to 

    • apply the base service charge and the standard refuse charge to every SUIP of a residential property from the 2022/2023 financial year, except those in the former Auckland City area who are currently opted out. Those who have current opt-out arrangement in place will continue to be able to opt out of council’s recycling and refuse services and associated charges.
    • apply a minimum base charge to every SUIP of a property from 2023/2024 financial year with no exemption. The minimum base charge is different from the base service charge that you are currently paying. The base service charge covers the costs of the recycling service and council’s regional initiatives whereas the minimum base charge excludes the recycling service cost. 

     

    Based on your description of the property and the rates you are paying, your property is currently opted out of one waste management charge – the property contains two SUIPs but is paying only one base service charge ($142.70) and one standard refuse charge ($150.06). This rating arrangement will continue. The only change to your waste management targeted rate would be an additional minimum base charge for the other SUIP of your property that is currently not paying this charge. To illustrate the proposal, the table below shows the proposed changes to your waste management charges if the new policy was applied to your rates this year:


    Rate type

    Service covered

    Current amt

    Proposed amt (effective from 2023/2024)

    Standard refuse

    Standard refuse

    $150.06

    $150.06

    Base service

    Recycling

    $88.90

    $88.90

    Minimum base

    $53.80

    $107.60 ($53.80 x 2)

    Total waste mgmt targeted rate

     

    $292.76

    $346.56

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    Why are you constantly trying to put the rates up? All you say we get for our money we pay for( if covid permits) In regards to waste,we have a worm farm,2 compost bins,i tumbling compost bin. We put out a half full bin.

    Emptypockets asked 2 months ago

    Kia ora,

    Firstly, we would like to commend you on the steps that you have already taken to separate and reduce your waste to landfill. It would be great if there were more households like yours across Auckland. Feedback from people who already use the service in Papakura and the North Shore is that they have found that this service complements their home composting system (such as yours) as it can take all types of food waste, including meat, bones and citrus, that are problematic in home systems, but which we also want to divert from landfill. 

     

    Like many of the services that Auckland Council offers to the whole community (pools, libraries etc) there is a public good component to this service that has benefits that go beyond the individual. In this case, the benefits are mainly to the environment, and to Auckland Council’s contribution to reducing methane emissions. By everyone contributing to the cost of the service, it keeps the cost affordable for everyone, and ensures that sufficient food scraps volumes are received at the processing facility to make the environmental benefits such as landfill avoidance and emissions mitigation effective.

     

    In terms of the proposal to move to a regional rates-funded rubbish service. Our research concluded that the rates-funded option is both more financially resilient and services can be delivered at a lower overall cost per household. Council does not make a profit on the delivery of waste services, which means that the cost savings we achieve from economies of scale are passed on to households. This is particularly important as we consider the needs of higher waste-producing households and households on low incomes. COVID-19 has not only put increased strain on Council’s budget, but also on household budgets. 

     

    For low waste producers like yourselves, the ability to opt for a smaller (80L) rubbish bin for a lower rate (estimated at $124 per year) will provide a cost saving. Once the food scraps service is bedded in and this waste is removed from the rubbish bin, the Waste Management and Minimisation Plan signals a move to a fortnightly rubbish collection service. This should result in further cost savings for everyone.


    Ngā mihi,
    Annual Budget Team 

     

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    Waste Service Standardisation. In the event the proposed change goes through ( I think it is a good idea) what would happen if say, I chose a small bin and then I had an unforeseen blow out in my waste leaving me with a bunch of smelly waste with nowhere to put it, what could I do? Would it mean I might have to dump it behind a bush somewhere? I wouldn't do that but some people might. Thoughts please? Cheers Dave

    Dave Watson asked 2 months ago

    Kia ora,

    Our recommendation is that, for customers who think they may occasionally need additional bin capacity throughout the year (due to events at home or purchases that come with large volumes of unrecyclable packaging), to stick with the standard bin size of 120L, while still making every effort to reduce waste on ordinary weeks. If you were to choose the smallest bin and found that there were occasionally weeks where you couldn’t fit all of your refuse in the bin, there are transfer stations and Community Recycling Centres located around the region where residents with additional refuse can drop off a bag or two, although there is a gate fee per bag which most of these sites have advertised on their own websites. Residents can also upsize their recycling bin if the additional material being generated in the home is recyclable, or get an additional food scraps bin if the additional waste that you are producing on odd occasions is food.

     Ngā mihi,
    Annual Budget Team

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    We have an apartment in a development with 40 units. All occupiers have to pay the council Waste Management base service fee of $142.70. The private contractor removes all recycling, inorganic and compostable materials and charges each unit $510pa. When is the council going to stop this double charging for something they should be doing but can't.

    DMCT asked 2 months ago

    Kia ora,

    As part of the Annual Budget consultation this year, we are seeking to finalise the regional harmonisation of legacy council kerbside waste policies. The proposal pertinent to your situation that we are seeking feedback on recommends that going forward, only those multi-unit developments of 10 or more units that can be serviced by Auckland Council will pay the service charges for refuse and recycling, and developments that are physically too large or complex for Council’s service methodology will be able to opt out of both the service and associated charges and receive their collections from a private provider, provided the private provider meets the same mix of diversion options that would be provided by Council.

     

    It is important to note that while the proposed opt out policy would allow a multi-unit development of 10 or more units to opt out of the refuse and recycling charges if Auckland Council cannot service it, it is proposed that all rateable properties will continue to be charged the base rate (currently $53.80) as this covers important regional waste initiatives, the cost of which will continue to be shared equally across the ratepayer base.

     

    This policy proposal is outlined in the Annual Budget Consultation Document here. https://www.aucklandcouncil.govt.nz/externalcontentdelivery/consultations/budgets/annual-budget-2022-2023/annual-budget-2022-2023-consultation-document.pdf

     

    The feedback we receive will inform staff advice to elected members for a decision on the proposed policy change. 

     

    Ngā mihi,
    Annual Budget Team

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    Under the present system I pay - Waste Management Base Service - $142.70 Waste Management Standard Refuse - 150.06 = Total of $292.76 Under the New System - I would require an 80Litre Bin - $124.00 Recycling - 127.00 Food Scraps - 61.00 = Total of $312.00 My total extra payment would be $19.24. Please confirm if I have understood this correctly and the above would be my extra payment. If not advise what it would be. Thanks.

    Josy asked 2 months ago

    Kia ora,

    Yes your calculation is correct although it is worth noting that you are comparing current day costs of $292.76 to future (2024/25) costs of $312, however the 2024/25 costs include inflation and an increase to the landfill levy. Council anticipates that once the food scraps service is bedded in, there is scope to reduce refuse collections to once a fortnight, which we estimate will reduce the cost of an 80L bin to $90 per year, so your annual costs after the introduction of fortnightly refuse for all three services in future will be slightly lower than what you are paying in current pricing for two services.

    Ngā mihi,
    Annual Budget Team

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    Hi, in relation to waste, the proposal is for all ratepayers to pay a 'regional' rate that funds things like inorganic collections and community recycling centres? Can you please advise how much that rate will be? And are there any community recycling centres planned for Franklin area and South Auckland in general?

    asked 2 months ago

    Kia ora,

    All eligible properties already pay a targeted rate for waste services that includes the inorganic collection, waste minimisation education, illegal dumping collection and CRCs. This is currently set at $53.80, and is included within the “Waste Management Base Service” that also covers the cost of your fortnightly recycling collection. It is not an additional charge.

    We are finalising a plan for establishing nine additional Community Recycling Centres (CRCs) in addition to the 12 that are already approved, after an expansion to the Resource Recovery Network was approved by the Environment and Climate Change Committee in February 2021. We are identifying the areas where those CRCs need to be, based on population, distance for people to travel, equity etc. We can’t say where they will be just yet, as we need to work through some challenging issues such as availability of land, but southern Auckland is a priority.

    Ngā mihi,
    Annual Budget Team

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    Hi, are rural areas going to get the food scraps bin?

    2 months ago

    Kia ora,

    The food scraps service is currently limited to urban Auckland. Maps of the current and proposed service areas for food scraps are provided on p.89 -91 of the Supporting Information document that can be accessed via this link:

    https://www.aucklandcouncil.govt.nz/externalcontentdelivery/consultations/budgets/annual-budget-2022-2023/annual-budget-2022-2023-supporting-information.pdf#page=75

    Ngā mihi,
    Annual Budget Team

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    Can lifestyle blocks opt out of the proposed council rubbish collection system?

    2 months ago

    Kia ora,

    The proposal within the Annual Budget is that lifestyle blocks are treated as domestic customers [as they tend to have very similar waste collection needs]. We propose to charge all properties where the council can deliver a suitable service to enable the council to have the most influence over the waste stream and to better enable the achievement of our waste minimisation goals. This also shares the fixed costs of providing services over all the properties who can be serviced allowing the rates to be set lower than if some were able to opt-out. However if the lifestyle block is outside of the urban food scraps collection area (ie outside the rural urban boundary) these properties will not be offered the food scraps service and therefore will not have to pay the associated food scraps targeted rate.

    Ngā mihi,
    Annual Budget Team

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    Will ratepayer be at a financial disadvantage if rubbish collection service is not consistently used as apposed to weekly?

    WJ asked 2 months ago

    Kia ora,

    The comparative costs presented in the Annual Budget Consultation Document (Key issue 3: Waste service standardisation | AK Have Your Say (aucklandcouncil.govt.nz)) are based on a set out rate of 54% (i.e. 28 weeks out of 52 weeks per year). Even at that rate, the rates-funded option results in cost savings for the majority of Auckland’s households across the 3-bins service. 

     

    In rates-funded areas currently, some households already do not put out their refuse bin every week, but appreciate the convenience of the equivalent of an annual subscription service. In current PAYT areas many households opt for a similar annual subscription model from an alternative provider. 

     

    The rates-funded service proposed, spreads the cost of the service across all ratepayers. The service is made available to every customer across the entire region. Council cannot (and does not) limit its service only to profitable areas. We can use economies of scale to get the lowest cost for all ratepayers, regardless of where they live in Auckland, and regardless of whether they are a very low or average waste producer, these cost savings are passed on to the customer.

    Ngā mihi,
    Annual Budget Team

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    Why do all the calculations for costs of PAYT and the new system assume bins are put out every week? Many people only put out their bin every two or three weeks, considerably reducing the cost of tags. How could this be allowed for in the proposed charge on the rates?

    Gretchen Leach asked 2 months ago

    Kia ora,

    The comparative costs presented in the Annual Budget Consultation Document (Key issue 3: Waste service standardisation | AK Have Your Say (aucklandcouncil.govt.nz)) are based on a set out rate of 54% (i.e. 28 weeks out of 52 weeks per year). Even at that rate, the rates-funded option results in cost savings for the majority of Auckland’s households across the 3-bins service. 

     

    Pay-as-you-throw tags (120 litre rubbish bin):

    Service

    PAYT cost if we continue current hybrid weekly refuse service

    Cost if we move to regional PAYT weekly refuse service

    Total for rubbish and recycling

    $329

    $353

    Total (incl. food scraps)

    $391

    $415

     

    Rates (120 litre rubbish bin):

    Service

    Rates cost if we continue current hybrid weekly refuse service

    Rates cost if we move to regional weekly refuse service

    Total for rubbish and recycling

    $323

    $314

    Total (incl. food scraps)

    $385

    $375

     

    However, some households do put out their bins weekly in PAYT areas, or currently opt for a weekly subscription service from an alternative provider, therefore comparative costs of a weekly service were included to enable an ‘apples-for-apples’ comparison of costs.


    Ngā mihi,
    Annual Budget Team

Page last updated: 28 Mar 2022, 05:56 PM